Agent or Workflow: How to Decide What Should Be Autonomous
Most systems called agents should be workflows with a model call inside. The four shapes, a scoring rubric, and when autonomy is worth what it costs.
Most systems called agents should be workflows with a model call inside. The four shapes, a scoring rubric, and when autonomy is worth what it costs.
When an agent moves money or promises a customer something, the loss lands wherever the contract is silent. That gap is a deployment constraint.
When an agent fails in production the cause is usually a badly designed tool, not a weak model. The granularity, description, parameter and return rules.
The best vertical AI companies stopped selling assistants beside the suite. They are taking over the record itself, and the record owns the renewal.
Agent memory is a retention policy, not a database. The four memory classes, write and read rules, forgetting as a feature, and the store-or-recompute math.
Container, microVM, or separate account: what each agent sandbox rung actually stops, why egress policy matters most, and how to scope agent credentials.
Classic LLM observability breaks for agents. The telemetry model, four failure classes, trajectory evaluation, and a build order a platform team can ship.
Why API keys break for AI agents, the delegation patterns replacing them, how to scope authorization, and the audit trail attribution requires.
Agent interop standards are not neutral plumbing. Whoever owns the protocol layer between agents and enterprise systems owns the distribution chokepoint.
Consumer agentic commerce is stalled on liability and mandate problems. B2B receivables is not, and that is where agent-initiated payments are shipping now.
Agents rarely shrink payrolls. They convert doing-work into checking-work, and winning org charts are redesigned around that conversion, not headcount.
AI agents break the per-seat model at the root. The pricing ladder replacing it, the failure modes of each rung, and the buyer playbook for the transition.
Deep analysis across the systems, strategies, and economics that shape modern technology.
Premium Members Get: Exclusive deep-dive research · Architecture playbooks · Executive briefings · Full archive access