Buyers now send AI agents to research, compare, negotiate and complain. The advantage shifts from persuasion to machine-readable truth. How to get ready.
Agents attack the labour IT services and BPO contracts bill for. Why buyers hold the leverage at renewal, and the terms to demand before providers reprice.
The first agents trusted with company money will buy for the enterprise. Control moves from approval chains to policy as code and card-level limits.
SaaS consolidation is a power transfer to platform vendors, not a cost story. What gets cut, what survives, and how to consolidate without losing leverage.
A six-dimension scoring framework for evaluating AI vendors, with weights, pass/fail gate questions, and a matrix a buyer can apply in a live meeting.
Model lock-in is the new cloud lock-in. Here is where switching cost actually accumulates, how to measure your exit price, and how to keep leverage.
Deep analysis across the systems, strategies, and economics that shape modern technology.
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